Operations Director

CityGates Church is a growing evangelical church in Norwich. We currently minister to around 470 adults and 120 under 18's on
Sundays and in midweek groups and activities. We long to see
lives changed by Jesus for eternity and are eager to grow in
number and maturity. 

For God's glory and by His grace, we have
ambitious plans to see many more people come to faith in the
coming years. These plans require prayerful strategic thinking to
build the right capabilities for the future while our current size and growth requires high levels of operational discipline.

We are seeking the right individual who will act as the 'builder of the trellis' in partnership with the Lead Pastor as the 'grower of the vine'.
We are looking for an Operations Director to:
serve as a strategic partner to the Lead Pastor, building and implementing the strategies, structures and systems to deliver the church's vision, mission and growth plans, provide operational leadership, ensuring effective execution of projects, oversight of key administrative functions, and fostering a culture of collaboration across ministry teams.

Required Skills

Knowledge, Skills and Experience
• Strategic thinking - the ability to connect a current reality to a desired future and discern what changes are required, what will make the biggest impact and what might be the roadmap to delivering these.
• Lateral thinking - the ability to understand how ministries align or not and how to connect them effectively.
• A good understanding of church ministry is an advantage - prior work experience in a church is not required but understanding how ministry works in a church context would be beneficial.
• Good people management skills - an ability to effectively combine a focus on performance with empathy for the individual; proven experience in leading a team.
• Strong project management ethos and a good foundation of skills - formal project management qualifications are not required but a deep understanding of good project management and project governance is essential.
• Strong attention to detail - an ability to discern what matters to successful delivery of events / activities and a mindset of 'details matter'.
• Proactiveness - a willingness and ability to address opportunities or issues; a willingness to give constructive feedback to peers and line manager.
• Coaching skills - no formal coaching qualification is required, but evidence of strong coaching skills is essential; this includes the willingness and ability to listen well.
• Resilience - high work capacity, good practices in rest and recovery; effective deployment of personal energy; a willingness to 'be the light that lights others up'.
• A servant hearted attitude to work and team - a willingness to go the extra mile for the sake of the church and the team, being Christ-like in attitude.
• Decent financial acumen - a good foundation of understanding financials; the ability to plan financial resource requirements for the church.
It is an occupational requirement for the job holder to be a committed Christian and sign up to our Statement of Faith.

Please contact [email protected] for further information, or to request a full job description or an application form.